I have worked with Dara over the course of many years.  He has been involved in the management of performance of tranches of debt that was outsourced and sold to the organisation he worked for.  I always found Dara to be a highly engaged and extremely capable individual.  He understood his business extremely well and never failed to deliver outstanding performance.  Aligned to that he was a very professional and pleasant individual with work with.  No query was too big or too small and he never left us waiting for an answer for long.
Matthew McGrath
Director of Operations, AvantCard
Dara is a detail-oriented, process driven, highly accessible executive. He has been involved in all levels of operational, and strategic, decision making within his position on the Senior Management team, and has led the Operations Department in an exemplary manner. I have watched him listen to the ideas of employees on the front lines and use their experiences to formulate successful strategies that have helped us to achieve and maintain a position as a leader in the industry. He is a natural people manager, and strongly believes in developing people, as well as himself. He has a competitive nature and determination that cannot be beaten, and has earned the respect of everyone in the company. His high level of expertise, healthy self-confidence and excellent leadership skills combine to make him the very best person in my opinion.
Sean Webb
Managing Director, Cabot Financial (Europe)
Dara is a highly respected professional who has worked with Aladdin Schools for a number of years. He has helped us to develop our call center strategy in order to develop our processes and technologies to achieve top class results and high levels of customer satisfaction. He has also mentored members of our team to help them develop their capabilities and people management skills. Dara has added great value to our business.
Gerald Farrell
Managing Director, Aladdin Schools
Engaging with Dara has allowed us to critically analyse our current processes and procedures, identify our inefficiencies and design new strategies which has resulted in dramatically improved performance, from both our team and our financials. Dara worked with management and staff to identify areas for improvement, and assisted with the identification of a suitable system that would fulfil our needs. He assisted our Procurement team with the tender, advised on the selection process, and worked with us to design the process to upload into the new system. This system, and process, has become an integral part of our operation, and has significantly improved our efficiencies. Since this project, Dara has worked with other Departments within this County Council, and has delivered similar results. I would be delighted to recommend him to any County Council and am confident of the value that he brings.
Seamus Begley
Head of Management Accounting, Wexford County Council
Dara was instrumental in the successful delivery of the HSE’s COVID-19 response plan. His knowledge of contact centres allowed us to optimise the technology available to us, and ensure that we could make contact with positive cases and close contacts in an efficient and timely manner. Despite being initially engaged for a 3 month project, Dara continued to be a part of our team for more than 2 1/2 years helping us improve our services and enhance our systems. We would like to thank Dara for the service he provided during such difficult times and we acknowledge the impact his input has had on the citizens of Ireland. We would be delighted to recommend him to any Government Department as we believe his knowledge and expertise would be of great value.
Contact Management Program

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