Right now, the world has changed dramatically due to the COVID-19 virus. And right now, is the time to plan for how you rebuild your business. Those who act fast, will ultimately prevail. But, it won't be easy.
We are currently working with Financial Services, IT and Local Authority clients to ensure they're in a good position to recover.
Get in touch NOW so we can help you too.
As Head of Operations for Ireland's leading collections company for 9 years, Dara lead his team through the last recession resulting in fantastic results and many industry accolades.
If a payment is missed, it’s crucial that the customer is contacted on the day that the payment was due. If your organisation is relaxed about it’s accounts receivables, your customers will be relaxed about their accounts payables. People pay people, so ensure your people are the first ones to talk to your customer’s people.
The key areas we can help you with, are;
Management structure and call centre management techniques
Management Information (MI) reports
Live data reporting to frontline staff