About Us

A message from Dara Kiernan

Who we are and what we do

KPI Consulting are management, collections and business consultants dedicated to helping organisations optimise their team's performance in sales, customer service, collections & administration.

We work with call centres, local authorities and financial services organisations improving performance and reducing costs. And, we can work with you too - no matter the size of your business.

We cultivate ethical, high performance teams that deliver outstanding results.

We believe that your people are the most important assets in your business . We uncover the talent within your team and utilise their knowledge and skills to develop a self-motivated culture to be the best they can be.

We are passionate about working with people, and cultivating their talents. We ensure people are in the correct roles and enjoy what they are doing. Happy staff are productive staff.

About Dara Kiernan

I am Dara Kiernan and after 20 years working with, and developing, high performance teams in the IT, Finance and Security industries, I decided to help other organisations achieve the successes that I have experienced in my career.

The teams I have developed have consistently achieved and surpassed their required targets, and have been recognised within their industries as the best in the business. Since 2011, my teams have received 8 industry Team Of The Year awards, and I have been honoured with 3 industry Manager Of The Year awards.

I hold a Masters Degree in Financial Services from UCD, a Diploma in Credit Management & Collections from Griffith College, a Diploma in Employment Law from The Law Society of Ireland, and numerous certificates including Data Protection and Consumer Credit to name just a couple. I am also a certified MS Excel Professional, Lean Six Sigma Green Belt and a qualified trainer.

I am a passionate but challenged golfer (probably like a lot of us) and enjoy watching a number of sports, mostly American Football (strange, but true). Given the recent performances of the New York Giants, I would gladly offer my services to them! Most definitely within the backroom and not on the field!

We are passionate about cultivating results-driven teams Sales, Customer Service, Collections & Administration

+353 87 328 6335
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Working with your people to improve performance and increase customer satisfaction

KPI Consulting can help you get there.
Contact us
  • The Institute of Banking
  • CICM - Chartered Institute of Credit Management 2
  • LIA
  • ACDP
  • Credit Team of the Year