Working with your business
The COVID-19 impact is being felt through every business across the world. From staff motivation while remotely working, to cashflow through collections activities, and many others, it's crucial to ensure all strategies and processes are efficient and effective. We believe in an ethical, responsible, results-driven approach. Experts in Collections, Customer Service and Team Motivation, we develop your team to work smarter rather than harder, introducing new innovative ideas while changing culture and mind set to dramatically improve performance.
Call Centre Performance
Developing a high performance call centre team is all about achieving that extra 5-10%. KPI Consulting ensures your team never settles for less.
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Credit Management
Developing an effective credit management policy and maintaining relationships with your customers can be a difficult balancing act. Ask us how we can help.
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Management Training
With over 20 years experience in professional development , we can help you grow and inspire your next generation of leaders.
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Gamification
The ultimate in staff motivation! Inspire enthusiasm by making the hard stuff in work fun. Effective, competitive games proven to achieve results and reduce staff attrition.
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Debt Collection Strategies
We use ethical and responsible strategies to improve your collections performance while maintaining excellent customer relations. KPI Consulting can show you how.
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Lean Six Sigma
We streamline processes to remove waste and boost your bottom line. Our Lean Six Sigma methodologies will improve your call centre, step by step.
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We are passionate about cultivating results-driven high performance teams Sales, Customer Service, Collections & Administration
+353 87 328 6335
I have worked with Dara over the course of many years. He has been involved in the management of performance of tranches of debt that was outsourced and sold to the organisation he ...
Director of Operations, AvantCard
Dara is a detail-oriented, process driven, highly accessible executive. He has been involved in all levels of operational, and strategic, decision making within his position on the Senior Management team, and has led the ...
Managing Director, Cabot Financial (Spain & Ireland)
Dara has a great work ethic and was a pleasure to work with. He came to our office for 3 days, was very discreet and didn’t disrupt any of our day to day. ...
Operations Manager, Aladdin Schools
Engaging with Dara has allowed us to critically analyse our current processes and procedures, identify our inefficiencies and design new strategies which has resulted in dramatically improved performance, from both our team and ...
Head of Management Accounting, Wexford County Council
Working with your people to improve performance, increase collections and improve customer satisfaction
KPI Consulting can help you get there.
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