My name is Dara Kiernan, and since setting up KPI Consulting Ireland, I have been working with businesses helping them streamline their processes, developing their leaders, designing their training programs, advising on HR matters and improving their productivity and culture.

I am currently working with local authorities, financial services and IT companies.... each of them having their own challenges that I'm delighted to help them with. It's so enjoyable to work in different sectors, and work with different people with fresh and exciting ideas.

I am an expert in Cash Collections, Process Improvement, Customer Service and Team Motivation. I love developing teams, and managers of teams, to work smarter rather than harder, introducing new ideas while changing culture and mind set to dramatically improve performance.

And most importantly, introducing some fun back into the workplace. It's so crucial to have a fun environment for people to thrive in. That's always step 1.